Help and support

We’re here to help! Contact us using one of the forms below or call us on 020 3965 6410. Some important numbers are listed below too if you need to access any services urgently.

New customer

If you would like to talk to someone about our Health Insurance Plans then you can…

Fill out this form and we’ll get back to you

Existing customer

If you are an existing Equipsme member and would like to speak to one of our team…

Fill out this form and we’ll get back to you

How to access your benefits

Login to the Equipsme members portal for contact information and online forms to access the benefits available to you.
Click here to login

If it's urgent

If you need to access your Plan benefits urgently, check your cover level in your Membership Certificate and Membership Handbook that we sent you on your cover start date. We've also listed the most important contacts below:

  • 24/7 GP access call 020 3858 9020
  • Physio (or Diagnosis/Treatment if included), call 0800 917 9472