Who are Equipsme?
Equipsme launched in 2018 with a mission to make business health insurance simple, practical and great value for money.
Unlike other health benefits and insurance, we actually want people to USE their plan. It’s not supposed to sit in your back pocket and do nothing. Which is exactly why we’ve put together these practical ‘How to’ guides.
Why Equipsme?
The services we selected to make up our award-winning plans are delivered by some of the biggest and most respected health providers in the industry like AXA Health, Thriva, Health Assured and Health Hero, so you can be reassured your health is in safe hands.
Equipsme is unique in the market because it also allows you to pay in to upgrade your cover and choose the level of benefits you believe is right for you and also add your partner and children, giving you extra peace of mind.
How to use the 24/7 nurse support line service which is available on all our plans.
The nurse support line is one of the most useful features of your Equipsme plan, and is your everyday health back-up. If you’re worried about anything to do with your or your family’s health, they’re there to help 24/7.
What is the nurse support line?
Think of it like the NHS 111, but you get through to an expert team of registered nurses, midwives, and pharmacists.
When would I call the nurse support line?
If it’s late at night and you’ve got a child with a fever, they can help you decide what to do. If you or a family member has been diagnosed with something and you want to ask questions you forgot in the Doctor’s office, they’ll talk you through it. If you need to check the dosage on a new medicine, side effects, or how it interacts with other medicine - their pharmacists can help. If you’ve got a question about your bump, their midwives are on hand to help.
Who runs the nurse support line?
The line is officially called Health at Hand and is provided by AXA Health.
What’s the number?
Go to your portal or App, click on the button, and get all the information you need to make your call.
Quick info about the 24/7 nurse helpline from AXA Health:
- 24/7 support line
- Talk to trained nurses, midwives and pharmacists
- Dedicated cancer & heart specialist nurse for guidance and support – for members and their families
- Call 0800 003 004
For more information about the great support the nurse helpline can give you and your family please read our news and blog articles:
Women’s - Health at Hand | Equipsme
What is the Health at Hand nurse support line? | Equipsme
Date reviewed: Dec 2024
