Brilliant benefits

Equipsme plan benefits are backed and delivered by some of the biggest and most well‑respected organisations in the healthcare field, so you really know you’re in safe hands. Click on the benefit icons below for details.

Best Group Healthcare 2023 Finalist


Best Group Healthcare 2022 Finalist


Best Cover Provider 2022 Finalist


Outstanding Innovation - Health 2021 Highly Commended


Best Group Health Insurance
2020 Winner


Insurtech Start-up Award
2020 Winner


Best New Product
2019 Winner

24/7 GP Access

Provided by Health Hero

Our 24/7 GP support service is provided by the UK’s leading provider – HealthHero – who have over 20 years’ experience in providing patients with access to doctors remotely.

If any member of your team isn’t feeling their best they simply need to give HealthHero a call anytime to book a GP consultation. If medication is prescribed, they can pay for them to organise for a private prescription to be delivered to home, work or local pharmacy.

Plan levels 1, 2 and 3 also include an ‘Open Referral’. This means if the GP thinks they need a referral onto a specialist all they have to do is share the open referral letter with the Equipsme Team at AXA Health, who will confirm if they are covered and then help organise the referral to a private specialist at a convenient location and time.

It’s easy to access the GP support service 24/7:

  1. Go to your app or login to the Members portal here on the Equipsme website.
  2. Click on the 24/7 GP access icon on the homepage.
  3. Call our GP partners on the number provided or fill in the online form to request an appointment.

For more information on our GP support line please read our blog.

24/7 Nurse Helpline

Provided by AXA Health

Our Plans are designed to provide the best care and support possible. That’s why all Equipsme members have access to a 24/7 telephone health information and support line. When you have a health-related question or worry, it can be overwhelming and difficult to think about anything else. The same goes for your team, who may struggle to focus at work when they have a health worry that keeps them up at night.

That’s why our 24/7 health support line is here for your team – whatever the health question is and whether it’s to do with your own health or your child’s health. AXA Health has a team of nurses, counsellors, midwives and pharmacists available to provide support and help put your mind at ease.

Nurses and counsellors are available round the clock, while pharmacists and midwives are available from 8am to 8pm Monday to Friday, 8am to 4pm on Saturdays, and 8am to 12pm on Sundays.

We also offer a private nurse helpline and telephone support, available 24/7, for those who have heart or cancer conditions. It can be a worrying time and having an expert on hand to talk through questions and concerns can be a real support.

How do I contact them?
Our health information and support lines are provided by AXA Health, so you know you’re in expert hands. They’re only a phone call away (which can be found in the members portal when you log in) so you can access them quickly and easily at any time.

For even more information on how our support lines can help when you need them most please read our blog.

Health Checks

Provided by Thriva

Health checks are a great way to understand more about your health and what’s happening inside your body.

Equipsme members have access to an online health check through our service partner Thriva, focused on height, weight, smoking, drinking, exercise and diet. You also receive key recommendations to monitor future health.

In addition, on plan levels 1, 2 and 3 members receive an annual blood test for:

  • Vitamin D (Levels 1, 2 and 3)
  • Cholesterol (Levels 2 and 1)
  • Diabetes (Level 1)

How does it work?
When you and your team become Equipsme members you’ll also get an introduction email from Thriva with your login details and an invite to order your tests directly from them.

We strongly encourage all members to actively monitor their health and wellbeing with an annual health check. Plus there is a further 20% discount off additional Thriva health checks you choose to buy. Your employees’ well-being is our priority, and we want to support you every step of the way. Please note health checks are only open to adult Equipsme members.

For details of how the health checks work please read more in our blog.

Physio Sessions

Provided by AXA Health

All Equipsme members receive access to physio sessions in order to help get them back on their feet. As musculoskeletal issues are one of the key reasons for sickness absence this is a valuable benefit to your business and to productivity.

To ensure you and your team receive the most suitable care, the AXA Health Physio team will start with a telephone assessment to confirm if cover is available. They will assess the situation and provide easy self-help solutions, if applicable.

Should you or your team require a physiotherapist, they can also help to book an appointment with one of their recognised practitioners. With GP Plus and Level 3, you can enjoy up to 5 annual Physio sessions. At Level 2, this increases to 8 sessions, and at Level 1, there is no yearly limit, to help you receive the care you need.

You can access physiotherapy sessions through the members portal or App – click on the Physiotherapy button, and either fill in the online form or call AXA Health directly to discuss the claim.

The best part is you and your team can contact them regardless of whether you have a GP referral or not. Please note, if the condition you are claiming for might be pre-existing, you may need to obtain additional information from your own GP first (as only they can access your medical history records) before a decision on cover can be made.

For full details please read our blog.

Diagnosis Cover

Provided by AXA Health

We’ve got you covered with Diagnosis Cover on Plan Levels 3, 2, and 1 of Equipsme. Our comprehensive diagnosis benefit includes specialist consultations, diagnostic tests, MRI, and CT scans. Plus, we provide cover until Cancer is diagnosed.

Rest assured, all bills that are covered will be paid directly by AXA Health. What’s more, there is no excess to pay on Levels 1 and 3, and just a small Excess of £150 on Level 2.

To access specialist diagnosis consultations and tests, speak to a GP first (your own or through our GP service). If the GP gives an open referral, contact AXA Health, and they will assess whether the claim is covered and if so, can help organise a referral to one of their approved Specialists.

Additionally, Plan levels 3, 2 and 1 include a Second Opinion service. If you feel like you’re not getting the answers you need from your current private specialist and want to talk to an alternative specialist, our service is here to help.

Our latest blog tells you all about seeing a consultant for a diagnosis, read blog here. And if you want to know more about how the second opinion service works and helped one of our members recently, read more here.

Tests & Scans

Provided by AXA Health

Plan levels 1, 2, and 3 include Diagnosis cover, with no yearly limits, on eligible specialist referred diagnostic tests, MRI scans, X-rays, and CT scans. This also includes eligible scans and tests by a specialist up to the point of a cancer diagnosis.

All approved bills will be taken care of by AXA Health, as long as they are medically necessary, not pre-existing conditions, and authorised by AXA Health. And to make things even better, some specialists may allow fast track booking to save you time and hassle. Our blog tells you all about seeing a consultant for a diagnosis, read the blog here.

Hospital Treatment

Provided by AXA Health

Plan levels 1 and 2 include comprehensive cover for Hospital Treatment. This means that if you need to have treatment in a hospital, as an in-patient or out-patient, you will have cover for specialists, surgeons, hospital room charges, dressings, and drugs required during your hospital stay.

You also have access to the AXA Health approved network of hospitals and specialists, and they will settle bills that are covered directly.

Our plans do not provide cover for the treatment of Cancer, although we do include cover leading up to the diagnosis of Cancer. At level 2, there is an excess of £150 and there is no excess to pay on Level 1.

All you need to do is call up AXA Health and let them know what’s been suggested by your consultant, so they can assess whether your condition is eligible for cover and help you find a hospital/clinic on their approved network.

And don’t forget, having hospital treatment can be a worrying time so all members have access to a 24/7 telephone health information and support line for any health-related questions or worries.

All the details about how do get treatment through your Equipsme plan can be found on our blog, read it here.

Dental & Optical

Our dental and optical cover is a great optional benefit that a business can choose to add when selecting the perfect levels of cover for the whole team. It applies to all employees included, regardless of their level.

Our dental and optical cover includes dental check-ups and treatments with 100% payback of up to £200 per year. Additionally, we offer sight tests and prescription glasses and contact lenses with a 100% payback of up to £100 per year. Plus, we’ll even contribute up to £25 towards your annual sight test.

Full details of how to easily claim your dental and optical expenses back can be found in the members portal.

Please note: Dental and optical cover is only available for business plans and not on our self-employed plans.

Stress Support

Provided by Health Assured

Stress Support cover is an optional extra that a business owner can select when choosing the best levels of cover for the business. It’s a comforting, additional benefit to help support the mental health of your employees and it applies to all members regardless of their level.

Our Stress Support provider is Health Assured – a leading UK provider of telephone and face to face counselling support. Stress Support includes a Confidential telephone service 24/7, Counselling by phone and up to 8 face-to-face sessions by phone or online.

You can easily access this phone service through our Equipsme App or by visiting the members section of our website.

Please note: Stress support is included as standard on our self-employed plans.

Prescription Delivery

Provided by Health Hero

All Equipsme members have access to the private GP service, where you have the convenience of being able to pay to have a private prescription delivered to a preferred location – whether it’s home, work, or local pharmacy. Our trusted partner, HealthHero, the leading GP consultation service in the UK, makes this service easy to access through our Equipsme App or the members section of our website.

For more information about the private 24/7 GP service please read our blog.

Gym Discounts

Provided by AXA Health

Thanks to our relationship with AXA Health, all our members get access to AXA Health perks and gym discounts.

  • 40% discount off Nuffield Health monthly individual memberships: There are more than 100 Nuffield Fitness and Wellbeing Centres around the UK. There’s no annual contract, no cancellation fees, and you can even try before you buy.
  • 40% off Hussle’s Monthly+ pass: With a monthly Hussle pass you get access to multiple gyms, pools, spas and health and fitness suites – so you can go when and where it suits you. No sign-up fees, no annual contract, and no hassle.
  • 40% off Nuffield Health 24/7 online memberships: If the gyms not an option you can access Nuffield’s online-only fitness classes for through Equipsme. There are over 300 on demand classes, including rehabilitation classes designed by physiotherapists.

To access the gym discounts simply log in to Equipsme using our online portal or app and click ‘Your Plan’. Take note of your AXA Health Membership Number (it is 7 digits and a letter) and quote it when you sign up to whichever gym offer you’re interested in.

For more information on our gym discounts please click here.